nySTART Tips and Help
Don't have a nySTART account? (How to get an invitation letter.)
Forgot your nySTART password? (How to reset.)
Your nySTART Administrator (How to determine who this is.)
Your Support Contacts (Primary regional and statewide contacts.)
Troubleshooting Procedures (Whom to contact, how to document it.)
Browsers and Technical settings (To resolve PDF and Excel issues caused by popup blocker, security settings, "disappearing" report windows, cookies, cache size, etc.)
Printing Options (change print orientation; limit selection; for "Guided Analysis" Interactive Reports: manual copy to Excel.)
Navigating nySTART Reports (Differences between reports.)
Assessment Reports (Interactive "guided analysis" reports, district/school summary and individual student reports.)
ISRs and Bulk ISRs ("Parent Report" access for districts/schools.)
Verification Reports (district/school enrollment and accountability.)
Error pages (Using Back/"Refresh/Retry" workaround to return to previous nySTART page without forcing a log-out.)
How to obtain a nySTART account
You must be a New York State educator or administrator to be granted a nySTART account. See the "How to locate your nySTART Administrator" section below, then scroll to find your entity type to determine whom to contact.
How to reset your nySTART password
If you are an existing nySTART account-holder, begin by using the "Forgot password?" link next to the sign-in boxes on the nySTART login page. nySTART will send a temporary password to the email address registered on the account. If no temporary password arrives at the mailbox where you expect to receive it, you will have to call a nySTART Administrator and ask for a manual reset. Please see the "How to locate your nySTART Administrator" section below if you do not know who your nySTART Administrator is. Your nySTART Administrator will ask you to verify the answer to the security question you chose when setting up your nySTART account.
How to locate your nySTART Administrator
For assistance with nySTART, always begin by making inquiries of a nySTART Administrator for your organization. Each institution has only one Executive Administrator (typically Directors, Superintendents, Principals, etc.) and possibly one or more additional Adminstrators (typically CIOs, Data Directors, Lead IT Support, etc.) Only the Executive nySTART Administrator will be noted in your nySTART account (see below), but any nySTART Administrator in your institution may access your account. To determine your Executive nySTART Administrator:
- Log in to nySTART;
- Choose the "My Account" module from the top dropdown menu; and
- Click the GO button. Your nySTART Administrator will be listed in the upper right corner of the My Account screen.
If you are having trouble logging in, use the following guide to determine your nySTART Adminstrator, based on your User Type (Contact Information is listed below):
ALL (public, charter and non-public) school staff and teachers' Executive nySTART Administrator is their building principal. Typical principal-delegated nySTART Administrators may be a school-level CIO, data coordinator or Information Technology support (sometimes at the district level for public schools.)
Public school principals' Executive nySTART Administrator is their school superintendent. Typical superintendent-delegated nySTART Administrators may be a district-level CIO, data coordinator or Information Technology support.
Non-public school principals' Executive nySTART Administrator will be listed as the NYSED Data Director, but non-public school principals should contact the Regional Information Center (RIC) with whom they contracted for Statewide Repository data submission services, and ask for the nySTART Support Team. (NYC-area non-public principals' Executive nySTART Administrator will be listed as the NYCDOE Chancellor, but should contact the NYCDOE nySTART Support Team if they do not go through a RIC for services.)
District staff's Executive nySTART Administrator is the School Superintendent. Typical superintendent-delegated nySTART Administrators may be a district-level CIO, data coordinator or Information Technology support. (NYC-area district staff's Executive nySTART Administrator is the NYCDOE Chancellor, but NYC district staff should contact the NYCDOE nySTART Support Team.)
School superintendents' Executive nySTART Administrator will be listed as the NYSED Data Director, but should contact their Regional Information Center (RIC) nySTART support team.
BOCES staff's Executive nySTART Administrator is the BOCES School principal. Typical delegated nySTART Administrators may be a BOCES-level CIO, data coordinator or Information Technology support.
District superintendents' Executive nySTART Administrator will be listed as the NYSED Data Director, but should contact their Regional Information Center (RIC) nySTART support team.
Regional Information Center staff's Executive nySTART Administrator is the RIC Director. Typical RIC-delegated nySTART Administrators are Project Managers, or other designated RIC-level data coordinators.
RIC Directors must contact a NYSED nySTART Administrator.
State Agency Directors may contact a NYSED nySTART Administrator or a nySTART Administrator at the RIC with whom they submit data to the Statewide Repository.
nySTART inquiries should be directed to your nySTART Administrator based on your nySTART User type (as noted in the section above.)
RIC (Regional Information Center) and Big 5 City District contacts
| RIC/Big 5 | Contact Name | E-mail Address | Phone |
|---|---|---|---|
| Buffalo CSD | Genelle Morris-Adams | gmorris@buffaloschools.org | 716-816-3035 |
| Amber Dixon | adixon@buffaloschools.org | ||
| Fax: 716-851-3044 | |||
| CNYRIC (Central NY) |
Don DeJohn | ddejohn@cnyric.org | 315-433-2217 |
| Mary Brady | mbrady@cnyric.org | 315-433-8303 | |
| Fax: 315-433-8368 | |||
| GST BOCES (Greater Southern Tier) |
Melissa Zelko | mzelko@gstboces.org | 607-795-5342 |
| Fax: 607-795-5307 | |||
| LHRIC (Lower Hudson) |
Rob Mahig | rmahig@lhric.org | 914-592-4203 x3287 |
| Maureen McCarthy | mmccarthy@lhric.org | 914-592-4203 x3337 | |
| Fax: 914-345-3719 | |||
| MHRIC (Mid-Hudson) |
Alexis Campione | acampion@mhric.org | 845-255-1450 x1372 |
| Lisa Pullaro | lpullaro@mhric.org | 845-255-1450 x1246 | |
| Fax: 845-256-9587 | |||
| MORIC (Mohawk) |
Katie Duell | kduell@moric.org | |
| Christina Lohr | clohr@moric.org | ||
| Wanda Koehler | wkoeler@moric.org | ||
| 315-361-2700 (866-986-6742) Fax: 315-361-5768 | |||
| Monroe 1 BOCES | Steve Jackson | sjackson@bocesmaars.org | 585-349-9062 |
| Gregg Gleba | ggleba@bocesmaars.org | 585-349-9063 | |
| Daron Lowell | dlowell@bocesmaars.org | 585-349-9064 | |
| Fax: 585-349-9065 | |||
| Nassau BOCES | Jean Cunningham | jcunning@mail.nasboces.org | 516-832-2730 |
| Robert Brisbane | rbrisban@mail.nasboces.org | 516-832-2744 | |
| Valerie D'Aguanno | vdaguann@mail.nasboces.org | 516-396-2530 | |
| Patricia Reinhardt | preinhar@mail.nasboces.org | 516-832-2737 | |
| Helene Karo | hkaro@mail.nasboces.org | 516-608-6699 | |
| Fax: 516-608-6616 | |||
| NERIC (North-Eastern NY) |
Jeff Baker | jbaker2@gw.neric.org | 518-862-5410 |
| Cathy Burbules | cburbule@gw.neric.org | 518-862-5413 | |
| Gail Galusha | ggalusha@gw.neric.org | 518-862-5323 | |
| Fax: 518-862-5378 | |||
| NYCDOE (New York City Department of Education) |
David Price | Dprice5@schools.nyc.gov | 212-374-3460 F: 212-374-5908 |
| Oded Strich | Ostrich@schools.nyc.gov | 718-935-5697 F: 718-935-4690 |
|
| Grace Pepe | Gpepe2@schools.nyc.gov | 718-349-5627 | |
For the NYCDOE nySTART Support Team in the NYCDOE Office of NCLB-SED Accountability Administration, email nySTARTSupport@schools.nyc.gov or call 212-374-5765. All non-nySTART assessment- and accountability-related questions should be directed to the Office of Assessment service desk at OAServicedesk@schools.nyc.gov or 212-374-6646. |
|||
| Rochester CSD | Jeanette Silvers | jeanette.silvers@rcsdk12.org | 585-262-8480 |
| Annabelle Tescione | Annabelle.tescione@rcsdk12.org | 585-262-8345 | |
| Bob Lau | Bob.lau@rcsdk12.org | ||
| Stephan Kingdom | Stephan.kingdom@rcsdk12.org | 585-262-8559 | |
| Fax: 585-262-8684 | |||
| South Central RIC (Broome-Tioga BOCES) |
Tim Farnham | tfarnham@btboces.org | 607-757-3009 |
| Sue Foster | sfoster@btboces.org | 607-757-3008 | |
| Tim Clark | tclark@btboces.org | 607-766-3713 | |
| Fax: 607-757-3000 | |||
| Suffolk RIC | Lorraine Harrington | lharring@esboces.org | 631-244-4285 |
| Andrew Setzer | asetzer@esboces.org | 631-244-4240 | |
| Fax: 631-244-4003 | |||
| Syracuse CSD | Anita Murphy | amurphy@scsd.us | 315-435-4281 |
| Kelly M. Malone | kmalon46@scsd.us | 315-435-4557 | |
| Kelly Carley | kcarley@scsd.us | 315-435-4281 | |
| Fax: 315-435-4978 | |||
| EDUTECH (Wayne Finger Lakes/Genesee Valley) |
Laurel Skellett | lskellett@edutech.org | 315-332-7365 |
| Lisa Roberts | lroberts@edutech.org | 315-332-7413 | |
| Camille Sorenson | csorenson@edutech.org | 315-332-7244 | |
| Fax: 315-332-7473 | |||
| WNYRIC (Western NY) |
Barbara Burgstahler | BBurgstahler@e1b.org | 716-821-7088 |
| Maggie Maloney | mmaloney@e1b.org | 716-821-7466 | |
| Fax: 716-821-7432 | |||
| Yonkers CSD | David Weinberger | dweinberger@yonkerspublicschools.org | 914-376-8232 |
| Dave Beaver | DBeaver@Yonkerspublicschools.org | 914-376-8234 | |
| Fax: 914-376-9144 | |||
NYSED Information and Reporting Services
If you require immediate assistance from the NYSED Information & Reporting Services unit, please contact our office at 518-474-7965.
If the request is not urgent, you may send email:
To contact us regarding interpretation of NYSED policy or data definitions/guidelines, please send e-mail to studentdata@mail.nysed.gov.
To send us feedback or suggestions about the nySTART web application, please send e-mail to nystart@mail.nysed.gov.
NYSED's main nySTART Information and Resources web page (including links to nySTART Scheduled Maintenance and Releases, Release Notes, Report Guides and Certification information, Accountability Timelines and Data Refresh Cycles and various other guidelines) is: http://www.emsc.nysed.gov/irts/nystart/
Troubleshooting Procedures and Documentation
Schools and districts should always begin the investigative process with their local school/district data coordinators and/or IT staff. The next step is escalating to the Regional Information Center that handles their data (see Contacts in previous section.) Before escalating, users should always be sure they have the recommended browser and technical settings.
Several things can cause problems—ranging from lack of access to erroneous data—which is why proper troubleshooting requires that you begin locally. Your nySTART account type, district and school building to which you have access, assessment/subject and School Year combinations requested, method of access (computer type and location, browser software used to access the Internet, etc.), and "click-path" (step-by-step actions you take to navigate from page to page and link to link, including drop-down menu and text-box fill-in choices) all need to be documented. A troubleshooting spreadsheet is available to fill in many of these details. This should be supplemented by screenshots or other data capture whenever possible.
No student PII (personally identifiable information) should ever be submitted as part of the documentation. Student IDs (no names), school and/or district BEDS code is all that is needed to begin an investigation at the data level. Never give out your nySTART password. Your UID (username) and type of account is all that will be necessary to begin. Always include your contact information (email address, phone number) so that your nySTART Support Representative can contact you if he or she needs to do a "concurrent login" with you to verify any observed behavior with the reports or in the application.
RICs or Big 5 data centers will escalate issues to NYSED or the Level 2 data warehouse by using our shared BUGtrack web application. Level 1 support staff may request a BUGtrack account through their designated data coordinator, who may request additional BUGtrack accounts from NYSED by calling 518-474-7965 and asking for BUGtrack Administrator.
Recommended Browsers and Technical Settings
Internet Explorer and Firefox are the only recommended browsers for use with the nySTART application. Other browsers are not explicitly supported. Many problems downloading PDFs or Excel spreadsheets are not nySTART bugs, but are due to browser or local IT settings. In these cases, you may be able to make browser settings changes yourself, or you may consult with your local IT Support if the tips outlined below are not available to you.
PDF and Excel file download options should be available for all reports in the Verification Reports module. In the Assessments module, only PDFs are available, and only for ISRs (Individual Student Reports, aka "Parent Reports") and Summary Reports. No file downloads are available within the Interactive Reports ("Guided Analysis") section of the Assessments module. Users may manually create Excel files for the "Guided Analysis" reports using the process outlined on this Tips page.
PDF and Excel icons appear in the upper right corner of Verification Reports. Clicking an icon will generate a file download. (Tip: hovering the mouse pointer over an icon should generate a pop-up stating which file type the icon represents.) Some reports have many columns; you may need to scroll your browser to the right to view PDF and Excel icons. (Check the bottom of your browser window to see if the left-right scrollbar has been activated.)
PDF and Excel download issues/tips
1. Excel 2000: Some users may have trouble generating an Excel 2000 file. We reccommend that users choose the Excel 2002 icon (at far right; this icon has a miniature globe.)
2. Download times: PDF and Excel file download times differ depending on report type. Performance times and other known issues are posted on our Performance Guidelines page. Look at the top of the page for the name of the report type you are downloading to see specific guidelines and known issues for that report.
3. "Pre-opening" the software: When opening a file download, the software application should "plug in" to the browser window and open it automatically, but if it does not load it may be helpful to have the software already open. In other words, if you are about to download a PDF or XLS file, it may be helpful to open Adobe Reader (or other PDF-reading software) or Excel (or other spreadsheet software) beforehand. If this does not work, you may need to adjust popup-blocker settings or browser security settings (see below).
4. Browser settings
Blocking popups is generally a good thing, but can sometimes stand in the way of legitimate browser website functions. In these cases, you may need to "make an exception" to allow popups for certain sites. You may need to consult with your local IT Support staff if you do not have local permissions to change browser settings. To add nySTART to your browser's list of sites allowed to generate popups:
Internet Explorer users:
- In the browser's top menu, select Tools
- Select Internet Options
- Go
to the [Privacy] tab
- Under "Pop-up
Blocker" section, select 'Settings' button
- In the "Address of website to allow" text window,
enter:
*.nystart.gov - Click the 'Add' button
- Click the 'Close' button
- In the "Address of website to allow" text window,
enter:
- Click 'OK' button to finish
- Under "Pop-up
Blocker" section, select 'Settings' button
To add nySTART to the list of Trusted Sites:
- Go to the [Security] tab
- Click on the green "Trusted Sites" icon
- Click the 'Sites...' button.
- In the "Add this site to the zone" text window, enter:
*.nystart.gov - UN-check (de-select) the "Require server verification…" checkbox (if checked)
- Click the 'Add' button
- In the "Add this site to the zone" text window, enter:
- Click the 'OK' button
- Click 'OK' button to finish
"Disappearing" Excel solution:
If Excel appears to download but the window flashes or "disappears" just before the report loads, try the following:
- Alternative #1 (based on IE 6.0.2900 settings):
- Open browser, go to Tools > Internet Options;
- Go to Security tab;
- In 'Security level for this zone' section, click [Custom level...] button;
- Security Settings dialogue window should have popped up; scroll to 'Downloads' section;
- First item under Downloads should be 'Automatic prompting for file downloads'; tick the "Enable" button;
- Click OK button to save/close Security Settings dialogue window;
- Click OK button to save/close Internet Options dialogue window;
- Log out of any web applications, save any open files and close all programs;
- Restart computer;
- Open IE and log back into nySTART;
- Test export to Excel functionality!
- Alternative #2:
- Use Firefox if your IT support can make it available to you.
Assessment Reports
While there are some downloadable PDF files available in the Assessments Reports module (such as Summary Reports and Individual Student Reports—ISRs), in the Interactive Reports section there is no downloadable file version of the onscreen (HTML) Web reports.
When printing directly from a web page, you may end up printing parts of the screen elements that are not relevant to your needs (the nySTART logo header, left navigation bar, etcetera.) You may also often find that the rightmost text gets cut off ("disappears" off the right page margin.) There are a few "workarounds" that may be used to create a printable version of these reports.
Try changing to "Landscape" page orientation. This prints across the longest length of the paper rather than the shortest (as a traditional letter does.) This may be all you need to do.
- In Internet Explorer:
- Do not choose the printer icon in the browser window (this will send a copy to the printer without allowing you to choose options first.)
- Instead, Print using Ctrl + P (hold down the Ctrl key and the P key at the same time), or go to the File > Print menu option.
- When the Print window opens, do not click the "Print" button yet! On the General tab, click the Preferences button, then
- In the Printing Preferences window, go to the Basics tab and
- Click the Landscape option.
- Say OK to the Printing Preferences window, then
- Choose the Print button on the Print dialogue window.
- In Firefox:
- Use the Printer icon, or Ctrl + P (hold down the Ctrl key and the P key at the same time), or go to the File > Print menu option.
- When the Print window opens, do not click the "OK" button yet! Choose the Properties button, then
- In the printer properties window, go to the Basics tab and
- Click the Landscape option.
- Say OK to the printer properties window, then
- Choose the OK button on the Print dialogue window.
Print "Selection" may be used if you find that your report's right-most text content is still cut off. Print Selection prints only that part of the page you highlight.
To highlight only the content you wish to print, click-drag your cursor over the entirety of HTML report content. To do so:
- With your mouse, position the cursor (your arrow pointer, or—when positioned over text—a vertical bar that appears like a capital I) very slightly above and to the left of the topmost corner of the report content you wish to highlight.
- Single-click (usually the left mouse button), then—with the mouse button held down—drag the cursor to the lowest-right corner of the report. As you drag, you should see the content being highlighted. To highlight all content, you may have to drag your cursor slighly "outside" the browser window to engage the browser's "auto-scroll" feature which will pan outside the page to capture content outside the visble margins.
- As long as the mouse button remains held down, you can adjust the position of the cursor up and down, left and right, using the auto-scroll feature of the browser to aid you, until only the portions you wish to print are highlighted;
- Release the mouse button. The content should remain highlighted.
- Do NOT click inside the page again until after choosing the Print options, or you will "de-select" what was highlighted! The highlighting will disappear and you will have to repeat the process to re-highlight.
To choose the "Selection" Print option:
- In Internet Explorer:
- Do not choose the printer icon in the browser window (this will send a copy to the printer without allowing you to choose options first.)
- Instead, Print using Ctrl + P (hold down the Ctrl key and the P key at the same time), or go to the File > Print menu option.
- When the Print window opens, do not click the "Print" button yet! On the General tab, under the 'Page Range' section, choose the 'Selection' option. This will print only what you have highlighted.
- While still on the General tab, click the Preferences button, then
- In the Printing Preferences window, go to the Basics tab and
- Make sure the Landscape option is selected.
- Say OK to the Printing Preferences window, then
- Choose the Print button on the Print dialogue window.
- In Firefox:
- Use the Printer icon, or Ctrl + P (hold down the Ctrl key and the P key at the same time), or go to the File > Print menu option.
- When the Print window opens, do not click the "OK" button yet! Under the 'Print range' section, choose the 'Selection' option. This will print only what you have highlighted.
- While still on the main Print window, choose the Properties button, then
- In the printer properties window, go to the Basics tab and
- Make sure the Landscape option is selected.
- Say OK to the printer properties window, then
- Choose the OK button on the Print dialogue window.
You may wish to manually create an Excel spreadsheet file if the workarounds above still cut off part of your report. You may then use the Excel resizing options to fit the report to print on whatever size paper suits your needs.
To manually create an Excel file of the onscreen web (HTML) report, you must first highlight content as descibed above, then:
- Copy the report content (Edit > Copy, or Ctrl+C).
- Open the Microsoft Excel software program to a blank Excel workbook.
- In the first cell (A1) of a blank spreadsheet, use the Edit > "Paste Special" menu option (or right-click the first cell and Paste Special from the context menu.)
- Save the file to a desired location. (You may wish to do some reformatting of rows and/or columns to maximize readability.)
All authorized nySTART users have access to reports in the Assessment module. The Assessments module allows access to the pre-printed School and District Summary Reports, the pre-printed ISRs (Individual Student Reports, also known as "Parent Reports"), and the "Guided Analysis" Interactive Reports. Interactive Reports show student performance levels at the district, school and student level (and offers comparison to the statewide mean), "Guided Analysis" filtering by demographic and program area subgroups, and item-level analyses for ELA Standard and Math Content Strands.
All default onscreen (HTML) Web reports regenerate within the same browser window (the window is re-used for each subsequent report), but stored PDF reports (ISRs and Summaries) are generated in a new window.
ISRs (Individual Student Reports), also known as "Parent Reports", provide scores and performance level information for individual students on a given subject/assessment. A "Bulk ISR" is a single PDF wherein all students' ISRs (grouped according to criteria as explained below) are concatenated in grade level sequence. ISRs may be found in the nySTART Assessments module. ISRs and Bulk ISRs are distributed on nySTART as follows:
When logged on as a district:
- On the district's Assessments module lobby, there will be a heading for Bulk ISRs
- Under this heading are links to Bulk ISRs by subject (such as NYSTP ELA or Math, NYSAA subjects, etc.)
- Clicking a subject will produce a list of links:
- One entry for each school (one Bulk ISR per school, excluding OODP). These contain all ISRs for the given subject, school-wide, in grade level sequence.
- One entry for OODP (all Out of District Placements in one file). These contain all ISRs for the given subject, district-wide, in grade level sequence.
- Alternately, districts may choose the assessment subject (link) from those listed as available under the Interactive Reports header
(this is also known as "guided analysis")
- From the Location dropdown in the left-hand navigation bar, choose any building name for school-wide groups by grade level OR any "virtual location" (Home-Instructed; Homebound; Out of District) for district-wide groups by grade level
- Choose a Grade level (if there are no students for the given location/virtual location at that grade level, another grade must be chosen)
- Choose the Students link to display the grade-level Student roster
- Choose a link to any name in the roster for his or her single ISR for that grade/subject, or
- Choose the Zip file of all single ISRs for that grade/subject (link mid-upper right, under gold "booklet" shape labeled "Individual Student Reports")
- Choose the Students link to display the grade-level Student roster
- Choose a Grade level (if there are no students for the given location/virtual location at that grade level, another grade must be chosen)
- From the Location dropdown in the left-hand navigation bar, choose any building name for school-wide groups by grade level OR any "virtual location" (Home-Instructed; Homebound; Out of District) for district-wide groups by grade level
Logged on as a school (public, charter, non-public):
- On the school's Assessments module lobby, there will be a heading for Bulk ISRs
- Under this heading are links to Bulk ISRs by subject (such as NYSTP ELA or Math, NYSAA subjects, etc.) These contain all ISRs for the given subject, school-wide, in grade level sequence.
- On the school's Assessments module lobby, there is also a heading for Individual Student Reports
- Under this heading are links to Bulk ISRs by subject (such as NYSTP ELA or Math, NYSAA subjects, etc.)
- Clicking a subject will lead to the Interactive Reports (guided analysis) module, whereupon a grade must be chosen
- In the grade-level Students roster, there are links to
- Single ISRs for each student for that grade/subject (linked to name in roster)
- Zip file of all single ISRs for that grade/subject (link mid-upper right, under gold "booklet" shape labeled "Individual Student Reports")
- In the grade-level Students roster, there are links to
- Clicking a subject will lead to the Interactive Reports (guided analysis) module, whereupon a grade must be chosen
- Under this heading are links to Bulk ISRs by subject (such as NYSTP ELA or Math, NYSAA subjects, etc.)
You must be a member of one of the following institution types to access Verification Reports: Public School; Charter School; District; RIC; NYCDOE. Non-public schools and BOCES users do not have access to Verification Reports. If you have an active nySTART account with an appropriate level of data access (e.g., Executive Director or other Administrative accounts; or Regular—not Limited Access—Staff accounts), you will have access to verification reports.
- Log into nySTART.
- Once at the Welcome page ("Lobby"), scroll down to the Verification Reports heading (or choose Verification Reports from the top dropdown menu in the green nySTART header.)
- Click the Go button.
- Under the Enrollment and Demographic subheading, you may click on the blue (available) "BEDS Day Enrollment" link.
- Under the NYSTP, NYSAA or Reading First subheadings, you may click on any of the blue (available) "Tested/Not Tested Students" or "Scores" report links.
- Log into nySTART.
- Once at the Welcome page ("Lobby"), scroll down to the Verification Reports heading (or choose Verification Reports from the top dropdown menu in the green nySTART header.)
- Click the Go button.
- Under the Enrollment and Demographic subheading, you may click on the blue (available) "BEDS Day Enrollment" link.
- Under the NYSTP, NYSAA or Reading First subheadings, you may click on any of the blue (available) "Tested/Not Tested Students" or "Scores" report links.
- Log into nySTART.
- Once at the Welcome page ("Lobby"), choose Verification Reports from the top dropdown menu in the green nySTART header.
- Click the Go button.
- Click one of the districts/charter schools/non publics/state agencies.
- Scroll down to the Verification Reports header.
- Under the Enrollment and Demographic subheading, you may click on the blue (available) "BEDS Day Enrollment" link.
- Under the NYSTP, NYSAA or Reading First subheadings, you may click on any of the blue (available) "Tested/Not Tested Students" or "Scores" report links.
- Log into nySTART.
- Once at the Welcome page ("Lobby"), choose Verification Reports from the top dropdown menu in the green nySTART header.
- Click the Go button.
- Click one of the districts/charter schools/non publics/state agencies.
- Scroll down to the Verification Reports header.
- Under the Enrollment and Demographic subheading, you may click on the blue (available) "BEDS Day Enrollment" link.
- Under the NYSTP, NYSAA or Reading First subheadings, you may click on any of the blue (available) "Tested/Not Tested Students" or "Scores" report links
Clicking the report link from a nySTART Lobby page will now open the requested Verification Report in a new browser window. To close any report, simply close its browser window.
From the report displayed in a new browser window, you may click any link within the report. This is called "drilling down" (to a more granular or more detailed report.)
Each time you click a new link within a report, it will open in a new window.
- For example, if you are currently viewing a District Summary report, you might click on the link to any specific school within that district, or you might click the link to the aggregated out-of-district summary, the aggregated homebound summary, and so on. As long as you keep the main District Summary window open, you may drill down and open (in new windows) as many "lower level" reports as you like.
- As another example, if you are currently viewing a School Summary report, within that school you might click on the student count link to any particular demographic category (Disability Status, Ethnicity, English Proficiency, NYSAA Eligibility, particular NCLB program categories, and so on) in order to bring up a Student Detail report for that subgroup.
The Student Detail report contains no further links. The Student Detail report has the most granular level of detail, giving individual student demographics (name, State and local IDs, birthdate, grade, building of enrollment, and all the demographics contained in the higher level Summary reports.) Again, as long as you keep the main School Summary window open, you may drill down and open (in new windows) as many Student Detail reports as you like.
Most Verification Reports should be downloadable as a PDF file or Excel spreadsheet (see previous discussion on exporting to PDF and Excel in Browsers and Technical Settings section.) Icons for downloading these two file formats are available in the upper right corner of each report. For reports with numerous columns, you may need to scroll your browser to the right (check the bottom of your browser window for the left-right scrollbar.)
Once PDF and Excel reports are downloaded, "links" displayed in intermediate reports will not produce an active report. They are a formatting "artifact" from the process of converting an HTML report page to the PDF or Excel file, and will not function as a working link outside an active nySTART session.
Navigating away from an error page
If you are redirected to a Cognos Connection page (or other Cognos error screen) you may choose to either close the window and start from the beginning, or attempt to refresh the page you were requesting by using your browser History.
Simply clicking the Back button will only refresh your current error page. Please use the following instructions as guidance. You may wish to keep these Tips & Help Page instructions open in one browser window for reference while navigating nySTART in a separate window, at least until you are comfortable with this process.
- The Back button on your browser should have a small dropdown arrow at the right; clicking the arrow once should reveal a dropdown list of the most recent pages you visited.
- As a general rule, you should skip the first page listing (at the top of the History list) as this will generally only refresh your current error page. Instead, move down the list and select the bottom-most instance of the page having the same name as that of the top-most in the list.
- If you encounter a "Warning: Page Expired" message, simply refresh the page (using the browser's Refresh button, or F5 on a PC); when a window appears asking you to resend the information, click the "Retry" button.
For questions about nySTART reports or data, contact your Level 1 Big 5 Cities or Regional Information Center (RIC) data coordinator (see Tips and Help Support Contacts.)
For questions about nySTART access and accounts, contact your nySTART administrator (details on our Tips Page.)
To contact us regarding interpretation of NYSED policy or data definitions/guidelines, please send e-mail to studentdata@mail.nysed.gov.
To send us feedback or suggestions about the nySTART web application, please send e-mail to nystart@mail.nysed.gov.